Rahl Jewelers at 3001 North Barrington Road, Hoffman Estates, Illinois.

I didn't want to write this review, frankly I just want this horrible experience to be behind me but I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE. Went to Rahl to have a custom engagment ring made by "so and so". Whom for the record isn't really a designer (he actually has a picture of a hand sketched ring design posted on his office board made to look like he sketched it himself but you can find it on pinterest from a designer named Joseph in Seattle!!!). I had diamonds that were heirlooms of our late grandmothers so it was a very special peice to me. The consultation was longer than expected because HE talked forever. When leaving, I had an unsettling feeling like it wasn't right. A feeling like I had been scammed by someone who has been in the business of scamming people. I asked someone else and they confirmed that they thought he was seriously overcharging me. When we went back to get our diamonds and to tell "so and so" we decided to go to another place because of the prices (really because we didn't like him) HE FLIPPED OUT ON US. He wanted to know who we saw, where they were located and had to state his case and that they ofcourse didn't know what they were talking about and probably wouldn't do a good job. We just wanted to leave. My fiance was livid at him and his tone that unfortunately it ended up getting ugly. If "so and so" would have simply let us go this could all have been avoided. This is just a minor detail of my HORRIBLE EXPERIENCE. I am speechless. We went to another jewler and when we got there she inspected the diamonds that were previously in "so and so's" hands. She noticed my one of MY GRANDMOTHER'S LARGER DIAMOND WAS CHIPPED. This diamond went from his hands being inspected under a microscope with no problem and also showing us under the microscope to going into an envelope to then my hand to give to this jewler. Now I don't know how a diamond would be able to chip during that route between "so and so" and this jewler. It's quite obvious he was pissed at us and chipped it out of spite. I was upset but I have to look on the bright side... I am done with him. Also it can't be seen unless you look into a microscope. As for now I can only look forward and be grateful I caught on to him before It could have been worse. Also, it's worth mentioning that MY RING IS COSTING $1,400 LESS THAN HIS ESTIMATE and from a praised designer and jeweler in Evanston who specializes in custom rings. "So and so" is a joke...he even tried to charge us labor for the consultation!!! $80 FOR LABOR!!! Labor for a consultation on a possible sale? This buisness should be shut down for what they did to me. Heirlooms are irreplaceable. They are sweet talkers who play a good game but I have a good sense of smelling liars. Yuck! If the owner isn't a scammer himself then he should really take an honest inventory of his business and then ask himself if it's worth keeping someone like him around.